Is your website or application easy to use? Can your customers find what they are looking for? Do visitors leave your site in frustration?
You need to optimize the usability and user experience of your website or app in order to more effectively meet your goals--whatever they are. Unless you have a staff of user experience professionals, my comprehensive Usability Report is just what you need.
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Good user experience and usability is a continuous journey. However, this report will give you a great start (or re-start) on your efforts to improve the experience and success of your project.